Zyeka · Privacy

Privacy Policy

Welcome to Zyeka. This Privacy Policy explains how Zyeka, Inc. (“we”, “us”, “our”) collects, uses, stores, and shares your information when you visit Zyeka or use our services (“Service”). We are committed to protecting your privacy and handling your data in a transparent manner.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at yfsx636@163.com .

1. Definitions

Service – the website Zyeka and all related services provided by Zyeka.

Personal Data – data about a living individual who can be identified from that data (alone or in combination with other information we hold).

Usage Data – data collected automatically, such as page visit duration, browser type, and device identifiers.

Cookies – small text files stored on your device to remember preferences and enhance functionality.

Data Controller – Zyeka, Inc. determines the purposes and means of processing your Personal Data.

Data Processor – third parties who process data on our behalf.

2. Information We Collect

We collect various types of information to provide, maintain, and improve our Service.

Personal Data – such as your name, email address, phone number, and payment details when you create an account or make a purchase.
Usage Data – includes IP address, browser type, pages visited, time spent, device identifiers, and other diagnostic information.
Cookies & Tracking Technologies – we use cookies and similar technologies to remember your preferences, analyse usage, and personalise content. You can manage cookie preferences in your browser settings.

We may also collect information from third-party services (e.g., social media integrations) when you link accounts or interact with our platform.

3. How We Use Your Data

Zyeka uses your data to:

Provide and maintain our Service, including account creation and event scheduling.
Notify you about changes to our Service, billing, or security updates.
Enable you to participate in interactive features (e.g., video calls, calendar integrations).
Provide customer support and respond to your requests.
Analyse usage to improve performance, fix issues, and enhance user experience.
Detect, prevent, and address technical or security issues.
Send marketing communications (with your consent) – you can opt out at any time.

4. Advertising & Audience Matching (U.S. Users)

For users located in the United States, we may share limited information (such as your email address) with advertising platforms including Google Ads, Meta (Facebook & Instagram), and LinkedIn to show relevant ads and measure campaign performance.

We do not sell your personal information.
You may opt out of this sharing at any time by emailing yfsx636@163.com .

5. Data Retention

We retain your Personal Data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Usage Data is generally retained for a shorter period, except when used for security or functionality improvements.

6. Data Transfer

Your information may be transferred to – and maintained on – servers located outside your country of residence, including the United States. We take steps to ensure that your data is treated securely and in accordance with this policy.

7. Disclosure of Data

We may disclose your Personal Data in the following circumstances:

To comply with legal obligations or respond to lawful requests from public authorities.
In connection with a merger, acquisition, or asset sale.
To our subsidiaries, affiliates, and trusted service providers who assist in operating our Service.
To fulfil the purpose for which you provided the information.
With your consent in any other case.

8. Security of Data

We use commercially reasonable measures to protect your Personal Data. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

9. Your GDPR Rights (EU/EEA)

If you are a resident of the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

Access: Request a copy of your Personal Data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal obligations).
Restriction: Limit how we process your data.
Portability: Receive your data in a structured, commonly used format.
Object: Object to processing based on legitimate interests.
Withdraw consent: Withdraw your consent at any time (where we rely on consent).

To exercise these rights, contact us at yfsx636@163.com . We may ask you to verify your identity before responding.

10. CalOPPA (California)

We comply with the California Online Privacy Protection Act (CalOPPA). You may visit our site anonymously. Our Privacy Policy link includes the word “Privacy” and is easily found on our homepage. You will be notified of any policy changes on this page. You can change your personal information by emailing yfsx636@163.com .

We honour Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

11. Your CCPA Rights (California)

If you are a California resident, you have the right to:

Know what personal information we collect about you.
Request deletion of your personal information.
Opt out of the sale of your personal information (we do not sell personal data).

To exercise these rights, please contact yfsx636@163.com . We will respond within the timeframes required by law.

12. Subprocessors

We engage third-party service providers (“subprocessors”) to support our services. These include hosting, analytics, payment processing, customer support, and video conferencing providers. All subprocessors are contractually bound to protect your data in accordance with applicable privacy laws.

13. Customer Support

Intercom – we use Intercom to manage customer support and communication. Your sign-up date, email address, and interaction history may be shared with Intercom. Privacy Policy